Hearing Aid Compatibility

Ready to help!

At enTouch, we care about helping you take advantage of the cell phone service we provide. If you require the use of a hearing aid, we’ve included some information below to help you research the best phone options for you.


Information For Customers Who Are Deaf Or Hard Of Hearing.


Hearing Aid Compatible Cell Phones

Some people that use hearing aid devices may experience difficulties when using a cell phone. The cell phone industry and consumer groups representing the hard of hearing have been working for years to study this matter and develop standards and solutions to reduce the likelihood of such difficulties. In addition, the Federal Communications Commission has set forth requirements for wireless carriers and the cell phone device manufacturers. Much progress has been made and there are now a large number of hearing aid compatible (HAC) mobile devices available to customers.

There are two different ratings of hearing aid compatible cell phones:


M-Ratings - Reduced Hearing Aid Device Interference

Some people with a hearing aid device experience a buzzing or whining noise when using a cell phone. This noise is caused when the electronics within the hearing aid device pick up and demodulate radio frequency (RF) and/or electromagnetic interference (EMI) emitted by the cell phone.

Cell phones with an M-Rating of M3 or M4 meet FCC requirements and are less likely to generate interference to hearing devices than cell phones that are not labeled. M4 is the better/higher of the two ratings.

Hearing devices may also be measured for immunity to this type of interference. Your hearing device manufacturer or hearing health professional can help you find results for your hearing device. The more immune your hearing aid is, the less likely you are to experience interference noise from mobile phones and other sources of RF/EMI such as computer monitors and florescent lighting.


T-Ratings - Compatible with Hearing Aids with Telecoils

A telecoil is a small device that is built into some hearing aids for use with the telephone as well as assistive listening devices. Not all hearing aids have telecoils.

Cell phones with a T-Rating of T3 or T4 meet FCC requirements and are more likely to work well for people who use hearing aids with telecoils. T4 is the better/higher of the two ratings.


enTouch Wireless Policy

enTouch Wireless provides free cell phones to California residents with documented hearing needs. We source current, industry standard mobile devices. The cell phone models vary over time.

Because user experiences are varied and highly individualized, enTouch recommends you call Customer Service if the FREE cell phone supplied under the enTouch Lifeline program is not working with your hearing aid. We cannot guarantee that we will have an enTouch FREE cell phone model that will be compatible with your Hearing Aid.

BrandModelM3M4T4T3Type
AppleiPhone 4SMART
AppleiPhone 4SSMART
AppleiPhone 5SMART
AppleiPhone 5CSMART
AppleiPhone 5SSMART
AppleiPhone 6SMART
AppleiPhone 6 PLUSSMART
HTC 6300 Droid IncredibleSMART
HTC 6330 RhymeSMART
HTC 6350 Droid Incredible 2SMART
HTC 6400 ThunderboltSMART
HTC 6410 Incredible 4G LTESMART
HTC 6425 RezoundSMART
HTC 6435 DNASMART
HTC 6500 ONE M7SMART
HTC 6515 ONE MiniSMART
HTC 6525 ONE M8SMART
HTC 6535 ONE M9SMART
HTC 6600 ONE MaxSMART
HTC 6995 ONE WinSMART
HTC Desire 526 D100SMART
HTC Desire 612SMART
Kyocera6750 Hydro EliteSMART
Kyocera6782 BrigadierSMART
KyoceraC5215SMART
LG272QWERTY
LG260 RumorQWERTY
LG696 Optimus EliteSMART
LG730 VeniceSMART
LGLN 510QWERTY
LGLS 670 OptimusSMART
LGLS840 ViperSMART
LGLS990 G3SMART
LGVN250QWERTY
LGVN251QWERTY
LGVN415SMART
LGVS425 K4SMART
LGVS425 Zone 3SMART
LGVS450SMART
LGVS500 KBSMART
LGVS501 K20SMART
LGVS820 LancetSMART
LGVS835 Stylo 2SMART
LGVS840SMART
LGVS870SMART
LGVS876 Lucid 3SMART
LGVS880 G VistaSMART
LGVS890 EnactSMART
LGVS910 RevolutionSMART
LGVS930 Spectrum 2SMART
LGVS980 G2SMART
LGVS985 G3SMART
LGVS986 G4SMART
LGVW820 LancetSMART
LG LX 400FLIP
LG VS920 SpectrumSMART
MotorolaA855 DroidSMART
MotorolaMB810SMART
MotorolaMoto GSMART
MotorolaXT1028 Moto GSMART
MotorolaXT1030 Droid MiniSMART
MotorolaXT1060 Moto XSMART
MotorolaXT1080 Droid MAXXSMART
MotorolaXT1096 Moto XSMART
MotorolaXT1254 Droid TurboSMART
MotorolaXT1528 Moto ESMART
MotorolaXT1565 Droid MAXX 2SMART
MotorolaXT1585 Droid Turbo 2SMART
MotorolaXT1609 Moto G4 PlaySMART
MotorolaXT1650 Moto Z DroidSMART
MotorolaXT1925 moto G6SMART
MotorolaXT862 Droid 3SMART
MotorolaXT875 BionicSMART
MotorolaXT894 Droid 4SMART
MotorolaXT907 RAZR MSMART
MotorolaXT912 Droid RAZRSMART
MotorolaXT926 RAZR HDSMART
PantechADR8995 BreakoutSMART
PantechADR910 MarauderSMART
PantechADR930 PerceptionSMART
SamsungG360 Galaxy Core PrimeSMART
SamsungG730 S3 MiniSMART
SamsungG900 Galaxy S5SMART
SamsungG930 Galaxy S7SMART
SamsungG950 Galaxy S8SMART
SamsungGalaxy I435 S4 MiniSMART
SamsungGalaxy J327SMART
SamsungGalaxy S6SMART
SamsungI110 IllusionSMART
Samsungi200 Galaxy StellarSMART
SamsungI415 Galaxy Stratosphre IISMART
SamsungI500 FascinateSMART
SamsungI515 Galaxy NexusSMART
SamsungI535 Galaxy S IIISMART
SamsungI545 Galaxy S4SMART
SamsungJ320V Galaxy J3SMART
SamsungM320FLIP
SamsungM540QWERTY
SamsungM800 InstinctSMART
SamsungM810SMART
SamsungM840SMART
SamsungM850SMART
SamsungN900V Galaxy Note 3SMART
SamsungU460QWERTY
SanyoKatana 3800FLIP
ZTE2750CSMART
ZTE932L RapidoSMART
ZTEN9100 ForceSMART