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New Federal Rules Impacting Your Plan

By December 1, 2017, most Lifeline subscribers will receive a new service plan that meets the new minimum standard. We've upgraded the Voice Minimum Standard that provides broadband data, voice minutes, and text messages for the same price as your existing plan - FREE. Your new plan will come loaded each month.


New Lifeline Plan

Feature 750 Minute Always On Plan*
Talk 750 Minutes
Always On Text Unlimited
3G / 4G Data 100 MB
Always On Data** WiFi, Email and Web (at 128K/sec) when 4G data units exhausted
Days 30
Rollover No

*Services are for personal use only. Subject to a 60-day port freeze, as applicable. All usage is subject to the Acceptable Use Policy. See Terms of Service.
**Only available for 4G devices.


For Lifeline Subscribers Who Want More Broadband

In addition to the new Lifeline plan, 750 Minute Always On Plan, you may purchase the Always On Unlimited Talk & Text + 1/2 GIG Plan for $10, or the Always On Unlimited Talk & Text + 1 GIG Plan for $20. (Prices reflect the $10 Lifeline discount for eligible subscribers.) Lifeline subscribers can add more data units or minutes to their plans by purchasing plans that meet their needs. Visit plan offerings.


Transferring Your Lifeline Benefit

Except in limited circumstances, Lifeline subscribers are subject to a benefit "port freeze," which does not allow a Lifeline subscriber to transfer their Lifeline benefit to another service provider until the end of the port freeze period. A subscriber that currently has a Lifeline broadband plan and switches to a Lifeline voice plan offered by the Lifeline provider which no longer offers a Lifeline broadband plan, then the subscriber's 12-month benefit port freeze will end immediately and the subscriber will instead be subject to a 60-day benefit port freeze.

12-Month Benefit Port Freeze. Except in limited circumstances, your Lifeline benefit will be assigned to your carrier for 12 months beginning when you enroll in a Lifeline broadband plan ("Benefit Port Freeze"). As a result, once you have enrolled in a Lifeline-supported broadband plan with one carrier, you will need to wait 12 months before transferring your benefit to a new carrier (of course, you can always purchase services from another carrier, but you will not be able to apply your Lifeline benefit to those services).


Use Every 30 Days

You must use your Lifeline-supported service at least once every 30 days. Usage includes: (1) completing an outbound call or using data; (2) purchasing minutes or data to add to your plan; (3) answering an incoming call from a party other than your carrier; (4) responding to direct contact from your carrier and confirming that you want to continue receiving the service; or (5) sending a text message. If we detect 30 days of non-usage, we will give you notice with a 15 day grace period before de-enrolling you from the Lifeline Program for non-usage. If you do not respond to the notice, you will be de-enrolled from the Lifeline program and disconnected.

enTouch Wireless Launches New Prepaid Wireless Offering: $20 Unlimited Talk, Text, Data Mobile Plans to Millions of Low-Income Americans

Single mothers, young veterans, homebound elderly and others can now purchase unlimited talk, text and 4G LTE broadband bundles that are the most affordable plans in the industry

HIAWATHA, IA — August 14, 2017 — (PR NEWSWIRE) — enTouch Wireless, a national provider of wireless telecommunications services, today announced new prepaid wireless plans aimed at making more 4G LTE broadband data and current smartphone technology available to Americans on tight budgets. Consumers can bring their smartphones to enTouch's national network and get no contract, no hassle, unlimited voice and text with broadband data starting as low as $20 per month, with smartphones for purchase available for as little as $19. Individuals who participate in Medicaid, SNAP, Public Housing and other government benefit programs may also be eligible for a $10 monthly discount off the plan price. Consumers can learn more about the offerings here.

"Wireless broadband is a life changing tool for millions of Americans, and enTouch Wireless is focused on getting millions of moms, dads and teens current smartphone technology and monthly data service at a price point that fits their tight budgets," said Kim Lehrman, President of enTouch Wireless. "More so now than ever, having access to the Internet is a lifeline for Americans to help them look for employment, pay bills, keep in touch with friends and family, and the myriad of other benefits that always-available Internet access provides."

enTouch understands the struggles of individuals living paycheck to paycheck. For qualifying customers, there is no better deal in the marketplace than enTouch's new prepaid wireless plans combined with Lifeline, a government assistance program to help make wireless broadband access more affordable. There are approximately 39 million Americans eligible to receive the Lifeline benefit, yet over 29 million choose not to participate in this benefit today.

"We encourage all hard working Americans who are enrolled in government assistance programs to use the Lifeline program to bring more broadband Internet into their homes,” notes Lehrman. “With our ‘Always On - Always Covered' promise, Lifeline consumers can count on the Lifeline plan to be there when funds may run short due to everyday living expenses and unexpected financial occurrences. The consumer's phone and data are always on and always connected. They retain the same phone, same phone number, and have data access until their budget situation improves. This promise is impactful when you have to make hard choices for yourself or your family."

California Benefit Transfer and Enrollment Freezes - How it Works

California LifeLine provides discounted home phone and cell phone services to qualified households. Only one California LifeLine discounted phone is allowed per household (except for teletypewriter users and for Deaf and Disabled Telecommunications Program participants). The California LifeLine discounts can only be for the individual's primary residence. An individual can only have one primary residence.

Lifeline Program for Low-Income Consumers

Since 1985, the Lifeline program has provided a discount on phone service for qualifying low-income consumers to ensure that all Americans have the opportunities and security that phone service brings, including being able to connect to jobs, family and emergency services. Lifeline is part of the Universal Service Fund. The Lifeline program is available to eligible low-income consumers in every state, territory, commonwealth, and on Tribal lands.