Contact Us

We’re happy to help!

Our representatives are excited to help with anything. Whether it’s walking you through a Lifeline application, or helping you traverse our website. All you need to do is ask – we make it easy! But our FAQ page might already have the answer you need.

Check our FAQ page first!

Customer Support Information

Dial 611 from your enTouch phone

E: support@enTouchWireless.com

P: 866.488.8719

M: PO BOX 37

Hiawatha, IA 52233

Customer Support Hours

Monday - Friday: 10am - 7pm CT

LIFELINE is a government assistance program. This Lifeline service is provided by Boomerang Wireless, LLC, DBA enTouch Wireless, an eligible telecommunications carrier. Service is non-transferable and only eligible consumers may enroll in the program. The program is limited to one discount per household. Documentation proving eligibility is necessary for enrollment. Customers who willfully make false statements in order to obtain the Lifeline benefit can be punished by fine, imprisonment, or can be barred from the program. Not all plans are available in all areas. For complete details on terms of service and plans available in your area, please see your local independent sales agent, visit https://www.entouchwireless.com/terms-of-service, or call 1-866-488-8719. EBB, Unlimited Data, & Free Phone Offers subject to additional promotional terms and conditions. Visit https://www.entouchwireless.com/terms-of-service/ and https://www.entouchwireless.com/emergencybroadbandbenefit for more information. UNLIMITED DOES NOT MEAN UNREASONABLE USE. Terms and conditions specific to acceptable use policies and plans include unlimited talk and text is available at: https://www.entouchwireless.com/terms-of-service/

Customer Support Information

Customer Support Hours

Contact Form

Support

Lifeline

Shop